Help & FAQs

Why should I switch to solid? I’ve always used traditional moisturizers.

Great question! Once upon a time, we had the very same question. Solid moisturizers last longer, and are better for the environment. This is because there is no water waste in the production phase, and also simply because you don't have to buy them as frequently. 

How much usage can I expect to get out of Good Condition moisturizers?

The Day Glow and Night Recovery face moisturizers last 3-6 months with daily use, and provide twice as much usage per ounce than a traditional face moisturizer. The body moisturizers last 4-6 weeks with daily use, and our sample sizes last 2 weeks with daily use. Although our moisturizers have a shelf life of two years, we recommend using them within a year after opening.

Are Good Condition moisturizers vegan and cruelty-free?

Yes, our moisturizers are 100% vegan, and we are proudly certified cruelty-free by Leaping Bunny.

Are your ingredients organic?

All of our ingredients are certified organic, and our original body and face moisturizers and are proudly Made Safe certified. Made Safe certification is a stringent and rigorous process, during which our products must be thoroughly examined by researchers and scientists to ensure they are made without known behavioral toxins, carcinogens, developmental toxins, reproductive toxins, toxic solvents, or harmful VOCs. This process makes MADE SAFE the leading standard in ingredient safety, and we are very proud to carry their stamp of approval. 

Who should not use your products?

Our moisturizers include nut oils and cocoa butter, and are not suitable for those with a nut or chocolate allergy.

Body Moisturizer

What is a solid moisturizer?

Our solid moisturizers are simply moisturizers made without water. Because they do not contain water, our moisturizers can be packaged sustainably, last longer, and do not require preservatives.

How do I use a solid moisturizer?

Solid moisturizers are easy to use! Gently rub the bar against your skin. Your body heat will cause the bar to soften and liquify onto your skin. Massage it into your skin and go!

What’s the best way to store my moisturizer?

Our moisturizers are made with organic butters. Whether you’re using the tube or the handheld version of our moisturizers, you’ll always want to keep your moisturizers out of the sun and in a cool, dry place.

What are Limited Release Drops?

Our limited release drops are seasonal bars with unique ingredients and fragrances. These are “dropped” monthly and are not available with a subscription. Limited release bars are 100% organic, just as with the rest of our products.

Face Moisturizer

How is a Face Bar different from traditional moisturizer?

Our Face bars are ultra concentrated moisturizers that are comedogenically rated to smooth and soften skin without causing breakouts. They're made with kokum butter, a natural humectant that attracts and retains moisture by drawing water vapor to the surface of the skin to lock in hydration.

Can I use The Day Glow and The Night Recovery if I have oily or acne-prone skin?

Our face moisturizers are especially formulated to be non-comedogenic, and are therefore suitable for all skin types. This means that they are very unlikely to cause breakouts or oiliness.

Shipping and Packaging

What is your packaging made of?

Our beautiful packaging is made of paper, a renewable resource that’s both naturally biodegradable, compostable, and recyclable. Our mission is to create the highest quality skin care products with the lowest possible environmental impact. We’ll never package our moisturizers in a permanent object for you to “figure out” how to thoughtfully dispose of, and we’ll never, ever utilize plastics in our products or product packaging.

I’ve ordered! What happens next?

After receiving your order, we’ll get it packaged in an insulated box, and send it on its way to you. We ship Monday through Thursday, and its very likely that your products will ship on the day the order is placed. We do not ship on Fridays in order to prevent your products from sitting over the weekend in shipping transit. Take note of your delivery date. Although our packages are insulated, allowing your package to sit in the sun for a long period of time is never a good idea!

Help! My package arrived, but there are issues!

Packing and shipping butter-based products is an art form! While we do everything within our power to ensure that your moisturizers arrive in perfect condition, things sometimes happen. If your package is in less than perfect condition, please let us know right away, and we’ll replace it. Reach out to us at, and we’ll take care of everything.

Our Brand

What is Good Condition? What is Good Condition’s mission?

Good Condition was founded by Cherie Baughn, a usability expert and a lover of nature and coral reefs! Seeing the devastating effects of climate change on the Florida Keys reef system, Cherie started looking at alternatives to the way that beauty products are formed and packaged. The brand is dedicated to providing organic, sustainable skincare solutions that result in optimal and long term skin health.  

Where are Good Condition Moisturizers produced?

All of our moisturizers are hand made with love in our San Marco, Florida shop. We start with raw cocoa or kokum butter and add organic, plant-based oils to create exceptionally nourishing, beautiful products.

 Are Good Condition moisturizers dermatologically tested? Are they safe for sensitive skin?

Yes, all Good Condition products have been tested by a dermatologist and are suitable for all skin types. They are all natural, hypoallergenic and have been formulated for sensitive skin.

My question wasn't answered here. How do I reach out?

If we haven't answered your question, reach out to us at We'll do our best to help.