Our rewards program is called Good Points, and reward members earn 5% back on purchases (excluding sale). Changes to the Good Points Rewards Program can be made at any time at the discretion of Good Condition, and may not be announced. Please reach out or ask a retail associate if you have questions.
When shopping in-store, tell your sales associate you want to use your points at checkout. If you are shopping online, log in to your account before you shop. At checkout, you can use your points as long as we are not having a promotion or sale.
Please note: During a promotion or sale, customers are unable to use their Good Points.
We hope that you redeem your Good Points regularly. All unredeemed Good Points will expire when a program member has not engaged in Good Point activity associated with that membership account (through purchase or redemption) for six months or more. If you have questions regarding the date of your last Good Point activity or purchase, check your account history by logging into your account at shopgoodcondition.com. If you feel your Good Points have expired in error, please email us at retail@goodcondition.com for assistance.
No, reward points are not transferable and must be used by the member that earned them.
Good Points will be deducted from your account if a product is returned.
Simply login to your account on our website to access your order history and rewards.
Disclaimer: Good Condition may, in its sole discretion, alter, limit, or modify the the Good Points Program rules, regulations, benefits, rewards, eligibility for membership, or any other feature of the program or may terminate the program any time at its sole discretion, by posting any such changes on the Good Condition website.
